# Duplicati loses config

**URL:** https://forum.duplicati.com/t/duplicati-loses-config/18556
**Category:** Support
**Created:** [June 26, 2024, 12:29pm UTC](https://forum.duplicati.com/t/duplicati-loses-config/18556 "2024-06-26T12:29:29Z")
**Posts on this page:** 1
**Showing post:** 7

<div class="post-metadata">

### Author: ![ts678](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/t/8491ac/32.png) [@ts678](https://forum.duplicati.com/u/ts678)
#### Post date: [June 27, 2024, 11:50am UTC](https://forum.duplicati.com/t/duplicati-loses-config/18556/7 "2024-06-27T11:50:23Z")

</div>

> [@Anotherdupli](#):
>
> When the problem occurs

If it occurs regularly enough, please look at web browser network activity. What browser is it?

> [@Anotherdupli](#):
>
> i cant retreive data on any device i own, android, win10 etc.

Maybe you already use many browsers to access Duplicati, but not to retrieve to that device?

Basically, you retrieve data to the NAS?

As a side note, the web server inside Duplicati [is being replaced](https://forum.duplicati.com/t/battle-plan-for-dropping-httpserver/18002) (it’s old) but isn’t finished yet.

I’m not sure if there’s any way to tell if the current server is serving without looking at its traffic.

What else is or is not in the GUI? Usually when Duplicati is slow, About screen data is missing.

One clue from Home screen is in the top left corner, where “Beta” or whatever is slow to show:

![image](https://forum.duplicati.com/uploads/default/original/2X/3/32ea2a9de974c2048515ab12d5513a41900549e6.png)

> [@Anotherdupli](#):
>
> Btw port is customised to 3200

That probably impedes the multiple-Duplicati problems where first gets 8200, second 8300, etc.

Still, you can probably view About → Show log to compare what’s there normally vs. when bad.

If it changes, then it switched server databases. File is Duplicati-server.sqlite if you want to look.

Although maybe app central did differently, databases are generally in `~/.config/Duplicati.`

On some NAS, the potentially large job databases fill up root’s home directory, so go elsewhere.

[Duplicati.Server.exe](https://docs.duplicati.com/en/latest/07-other-command-line-utilities/#duplicatiserverexe)

> `--server-datafolder`  
> Duplicati needs to store a small database with all settings. Use this option to choose where the settings are stored. This option can also be set with the environment variable `DUPLICATI_HOME`.

is one way to move Duplicati-server.sqlite, but a symbolic link can also get the database moved.

You should be able to use `ps` to find user it runs as, options provided, and even its environment.

Duplicati way to get some of this is the [Database](https://docs.duplicati.com/en/latest/03-using-the-graphical-user-interface/#database-management) screen and `UserName` in About → System info.

> [@Anotherdupli](#):
>
> it mostly does not show the scheduled tasks

Test screens that you can get to, as suggested, and especially see what Restore on the left has.

![image](https://forum.duplicati.com/uploads/default/original/2X/4/4518c212b73711685bc93ebba212527eb700f9d2.png)

> [@Anotherdupli](#):
>
> scheduled incremental backups to my google drive are still working in the background.

If its time is convenient, you could see if About → Show log → Live can see anything going on.

---

_[View the full topic](https://forum.duplicati.com/t/duplicati-loses-config/18556)._