# Duplicati forgets update

**URL:** https://forum.duplicati.com/t/duplicati-forgets-update/12703
**Category:** Uncategorized
**Created:** [July 11, 2021, 8:32pm UTC](https://forum.duplicati.com/t/duplicati-forgets-update/12703 "2021-07-11T20:32:12Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![ts678](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/t/8491ac/32.png) [@ts678](https://forum.duplicati.com/u/ts678)
#### Post date: [July 13, 2021, 8:06pm UTC](https://forum.duplicati.com/t/duplicati-forgets-update/12703/4 "2021-07-13T20:06:07Z")

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> [@toblak](#):
>
> What I did is stop the Windows service in the Services tab of the task manager and then kill all Duplicati processes.

There should be no Windows service related Duplicati process stil up after stopping Windows service.  
When the service is up, there should be two [Duplicati.WindowsService.exe](https://duplicati.readthedocs.io/en/latest/07-other-command-line-utilities/#duplicatiwindowsserviceexe) and a [Duplicati.Server.exe](https://duplicati.readthedocs.io/en/latest/07-other-command-line-utilities/#duplicatiserverexe).

Maybe you killed two [Duplicati.GUI.TrayIcon.exe](https://duplicati.readthedocs.io/en/latest/07-other-command-line-utilities/#duplicatiguitrayiconexe) that started as the logged in user, due to default install:

[Installing Duplicati on Windows](https://duplicati.readthedocs.io/en/latest/02-installation/#installing-duplicati-on-windows)

> Select which components you want to install. Pay special attention to _Launch Duplicati at startup_. If it is selected, the Duplicati Tray Icon Tool will be started automatically after logging on to Windows.

> [@toblak](#):
>
> That started all processes to be able to access the web gui and to run my backup job without getting the Database version error.

That would normally give you a completely different set of Duplicati jobs, as the SYSTEM one’s database would be in the SYSTEM profile and the manually launched one would be in profile for starter of Duplicati.  
Even if the jobs were compatible, the individual job databases in one would be stale compared to backup.

There are ways to set database location, e.g. with `--server-datafolder` option on the server launch, or  
a `DUPLICATI_HOME` environment variable set in advance. `--portable-mode` can also move the database.

So I’m not certain what you got or what version it was, but it’s almost certainly 2.0.6.3 if you launched that.

> [@toblak](#):
>
> I actually see two intances of GUI.TrayIcon.exe running.

This is normal in default operation of any semi-recent software. The first one looks for latest update to run.

> [@toblak](#):
>
> There is no update folder under `C:\Users\<Duplicati user account>\AppData\Local\Duplicati\`

So that one doesn’t apply, however C:\ProgramData\Duplicati\updates\2.0.6.3 looks like it’s too large with one extra folder and two extra files. Also, in Properties you should be able to verify the size of the files as:

> Size: 99.3 MB (104,154,162 bytes)

> [@toblak](#):
>
> All files are from 2021-06-27. That is probably when I upgraded.

You likely must sort and not just look at the date, if you actually ran Duplicati then. Is anything a bit newer?  
You can search for \* in the Explorer search box, change View back to Details, then sort by Date modified.

If that doesn’t work:

[2.0.6.3\_beta\_2021-06-17](https://github.com/duplicati/duplicati/releases/tag/v2.0.6.3-2.0.6.3_beta_2021-06-17) has a `.zip` file install that you can unzip then compare to the 2.0.6.3 in updates.  
If it’s worth installing and running a program to compare two folders, such programs exist, e.g. [WinMerge](https://winmerge.org/).

Wherever the extra contents came from, it’s enough to get your updates\2.0.6.3 disqualified as an update.

I was also asking about any other updates besides 2.0.6.3 in the updates folder. Is that it? Is there 2.0.6.1?

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