# Changed from app to service: backup no longer found
**URL:** https://forum.duplicati.com/t/changed-from-app-to-service-backup-no-longer-found/704
**Category:** Support
**Created:** [September 18, 2017, 8:00pm UTC](https://forum.duplicati.com/t/changed-from-app-to-service-backup-no-longer-found/704 "2017-09-18T20:00:06Z")
**Posts on this page:** 1
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### Author:  [@JonMikelV](https://forum.duplicati.com/u/JonMikelV)
#### Post date: [September 18, 2017, 9:08pm UTC](https://forum.duplicati.com/t/changed-from-app-to-service-backup-no-longer-found/704/3 "2017-09-18T21:08:31Z")
> [@Migrating from User to Service install on Windows](https://forum.duplicati.com/t/migrating-from-user-to-service-install-on-windows/660/1):
>
> 1. Move the following from the Src: folder to the Dst: folder (you may be prompted to give yourself access to the second folder):
> Src: C:\Users\\AppData\Roaming\Duplicati
> Dst: C:\Windows\System32\config\systemprofile\AppData\Local\Duplicati
Can you verify that the `C:\Windows\System32\config\systemprofile\AppData\Local\Duplicati` folder referenced in step 2 of the #How-To contains at least the following:
1. `dbconfig.json` file
2. `Duplicati-server.sqlite` file (note that this may have a different name but still end in `.sqlite`
3. `control_dir_v2` FOLDER
If all those are in the folder, could you also check in the ROAMING equivalent folder at
'`C:\Windows\System32\config\systemprofile\AppData\Roaming\Duplicati\`?
Some older posts I’ve seen mention that folder, but since it wasn’t what I experienced I didn’t document it there. However, it’s possible individual machine settings could affect where Duplicati ends up storing things.
If you find them there I’ll add a comment to the #How-To and maybe we can even work at figuring out why they went to different places. 🙂
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