# Can't start Duplicati on Qnap - myqnapcloud Link conflict

**URL:** https://forum.duplicati.com/t/cant-start-duplicati-on-qnap-myqnapcloud-link-conflict/13933
**Category:** Installation
**Created:** [February 14, 2022, 2:50am UTC](https://forum.duplicati.com/t/cant-start-duplicati-on-qnap-myqnapcloud-link-conflict/13933 "2022-02-14T02:50:41Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![seabusch](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/s/53a042/32.png) [@seabusch](https://forum.duplicati.com/u/seabusch)
#### Post date: [February 14, 2022, 2:50am UTC](https://forum.duplicati.com/t/cant-start-duplicati-on-qnap-myqnapcloud-link-conflict/13933/1 "2022-02-14T02:50:41Z")

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Hello,  
I use Duplicati an 2 ubuntu 20.04 servers and I#m really happy how nice and easy it works.

Now i figured out how to instal on Qnap and it would be great to use Duplicati for Backup on external onedrive or … service!

Installation went without any issues.

But starting the App on the Qnap Interface a error message appears:  
“This service does not support myQNAPcloud Link service.”

Any idea what to do?

Somewhere I saw a note to use portforwarding? But i don’t nknow how to configure that to open the channel for Duplicati?

Thanks for your help…  
all the best  
stephan