# Can't log in (Linux)

**URL:** https://forum.duplicati.com/t/cant-log-in-linux/19596
**Category:** Support
**Created:** [December 2, 2024, 9:36pm UTC](https://forum.duplicati.com/t/cant-log-in-linux/19596 "2024-12-02T21:36:41Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![omgdz](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/o/e480ec/32.png) [@omgdz](https://forum.duplicati.com/u/omgdz)
#### Post date: [December 2, 2024, 9:36pm UTC](https://forum.duplicati.com/t/cant-log-in-linux/19596/1 "2024-12-02T21:36:41Z")

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I just downloaded and installed duplicati-2.1.0.2\_beta\_2024-11-29-linux-x64-gui.deb. When I used my browser to sign in to [http://localhost:8200/login.html](http://localhost:8200/login.html), I got the message to enter my password. I tried what I have in Bitwarden and then a couple passwords I have used for other things. The Bitwarden-remembered password failed and so did other passwords. I see that there’s a way to fix the problem in Windows, but not in Linux. What do I do now?

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### Author: ![ts678](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/t/8491ac/32.png) [@ts678](https://forum.duplicati.com/u/ts678)
#### Post date: [December 2, 2024, 10:02pm UTC](https://forum.duplicati.com/t/cant-log-in-linux/19596/2 "2024-12-02T22:02:57Z")

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> [@omgdz](#):
>
> I see that there’s a way to fix the problem in Windows, but not in Linux.

AFAIK, if you have a tray icon for either, open that way, then set Settings.

The password requirement is new, there is no default, and rationale is at:

[Increasing security for Duplicati’s web server](https://forum.duplicati.com/t/increasing-security-for-duplicati-s-web-server/18871)

If you don’t have TrayIcon, it’s harder, and a service is more likely on Linux than Windows.

[Duplicati Access Password](https://docs.duplicati.com/detailed-descriptions/duplicati-access-password) is just out now and covers some other scenarios you might hit.

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### Author: ![omgdz](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/o/e480ec/32.png) [@omgdz](https://forum.duplicati.com/u/omgdz)
#### Post date: [December 3, 2024, 1:52pm UTC](https://forum.duplicati.com/t/cant-log-in-linux/19596/3 "2024-12-03T13:52:19Z")

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I tried to find an extension for Gnome which would give me a system tray to load a tray icon, but couldn’t find one. I then tried a completely different desktop environment which promised a system tray, but I couldn’t get the Duplicati icon to load there. I searched the Duplicati website, and although there is a link for “old versions” only the current version is available, so I don’t seem to be able to test if going back will allow me to log into my backups. Is there anything I can do to correct this problem (which, honestly, should have been caught in beta) or am I SOL?

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### Author: ![kenkendk](https://forum.duplicati.com/user_avatar/forum.duplicati.com/kenkendk/32/5305_2.png) [@kenkendk](https://forum.duplicati.com/u/kenkendk)
#### Post date: [December 3, 2024, 2:01pm UTC](https://forum.duplicati.com/t/cant-log-in-linux/19596/4 "2024-12-03T14:01:44Z")

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> [@omgdz](#):
>
> I tried to find an extension for Gnome which would give me a system tray to load a tray icon, but couldn’t find one. I then tried a completely different desktop environment which promised a system tray, but I couldn’t get the Duplicati icon to load there.

If you are not using the TrayIcon, there is no requirement to use one. It is just the easiest way to “get in”.

> [@omgdz](#):
>
> I searched the Duplicati website, and although there is a link for “old versions” only the current version is available, so I don’t seem to be able to test if going back will allow me to log into my backups.

You can grab the previous version from Github if you like:

> **[Release v2.0.8.1-2.0.8.1\_beta\_2024-05-07 · duplicati/duplicati](https://github.com/duplicati/duplicati/releases/tag/v2.0.8.1-2.0.8.1_beta_2024-05-07)**
>
> Changes in this version:
> After almost a year, a new beta build is ready!
> Since we are switching the underlying framework to .Net8, this release will be the last that runs on .NET 4 / Mono.
> The new ...

But beware that it requires a little work to downgrade from 2.1.0.2:

> **[Downgrade from 2.1.0.2 to 2.0.8.1 | Duplicati](https://docs.duplicati.com/installation-details/release-channels-and-versions/downgrade-from-2.1.0.2-to-2.0.8.1)**
>
> This page describes how to downgrade from Duplicati 2.1.0.2 to 2.0.8.1

> [@omgdz](#):
>
> Is there anything I can do to correct this problem (which, honestly, should have been caught in beta) or am I SOL?

It is not a “problem” as such, even if it is annoying. The change here greatly increases the security and mitigates privilege escalation, but it requires you to set a password.

There are multiple ways to log in, as described here:

> **[Duplicati Access Password | Duplicati](https://docs.duplicati.com/detailed-descriptions/duplicati-access-password#change-password-with-serverutil)**
>
> This page describes how the authentication is working with Duplicati and how to regain access if the password is lost or unknown
