Cannot restore - lost db, unencrypted files

Support
1

I’m in dire need of some assistance if anybody is able to help. I beleive i have run through the DR process but have hit issues.

I’m on linux, but have also tried windows client with similar results…

DB was lost and i have no job config export, i’m on a remote machine now with the backup files copied locally. They are not encrypted.

I have run the recovery tool to create an index.txt file ok as per results -

Duplicati.CommandLine.RecoveryTool.exe index c:\temp\duplicati
Processing 59 files
0: c:\temp\duplicati\duplicati-b027669b60fc04b639dd8115a3af2e4d4.dblock.zip 7822 hashes found, 
sorting ... done!
Merging 7822 hashes ... done!
1: c:\temp\duplicati\duplicati-b2327cae826d847dcbb1ae6255b649bea.dblock.zip 515 hashes found, 
sorting ... done!
Merging 8337 hashes ... done!
2: c:\temp\duplicati\duplicati-b2b5f9679779a4a748b0fad63f3806877.dblock.zip 800 hashes found, 

----


29: c:\temp\duplicati\duplicati-ib9cb5b3c25504496b769f151e4cdf56d.dindex.zip - Filetype Index, 
skipping
29: c:\temp\duplicati\duplicati-ibabebd2903cb4c789ec9ec6d11583cf0.dindex.zip - Filetype Index, 
skipping
29: c:\temp\duplicati\duplicati-ic524f4010c3741feaa1735b45f9e99de.dindex.zip - Filetype Index, 
skipping
29: c:\temp\duplicati\duplicati-id9b4adacf2f64852b557fc850e355af9.dindex.zip - Filetype Index, 
skipping
29: c:\temp\duplicati\duplicati-idfbbfd001e804e0cbfa489900340c62b.dindex.zip - Filetype Index, 
skipping
29: c:\temp\duplicati\duplicati-ieaf05d67338c4c24817cdeadd7ea03e1.dindex.zip - Filetype Index, 
skipping
29: c:\temp\duplicati\duplicati-if36887cacaaa4737ada3970c793ba892.dindex.zip - Filetype Index, 
skipping
29: c:\temp\duplicati\index.txt - Not a Duplicati file, ignoring
Processed 29 files and found 129359 hashes

attemping to list files - nothing is listed??

Duplicati.CommandLine.RecoveryTool.exe list c:\temp\duplicati\

attemping a restore -

Duplicati.CommandLine.RecoveryTool.exe restore c:\temp\duplicati --restore-path=c:\temp\restore2
Sorting index file ... done!
Program crashed:
System.InvalidOperationException: Sequence contains no elements
at System.Linq.Enumerable.First[TSource](IEnumerable`1 source)
at Duplicati.CommandLine.RecoveryTool.Restore.Run(List`1 args, Dictionary`2 options, IFilter filter)
at Duplicati.CommandLine.RecoveryTool.Program.RealMain(String[] _args)

and again -

Duplicati.CommandLine.RecoveryTool.exe restore c:\temp\duplicati 0 --restore- 
path=c:\temp\restore2
Sorting index file ... done!
Valid range for version is 0 to -1
2

Can you try the Web UI? Click Restore -> Direct restore from backup files.

3

Is there one anywhere that ends in dlist.zip? Results so far act like you have none, thus no versions.

4

Your right, no *.dlist.zip files. Hmm, unsure how that happened.
Guess i’m out of luck.

5

I was hoping it was just an error in the copy, and that you could find a dlist file on wherever backup was.
Duplicati is quite protective of its last dlist. You need to set the allow-full-removal option to even delete it.

If anything was Windows, some versions’ Explorers can “Restore previous versions” from shadow copy.
Sometimes damaged filesystems or drives are also recoverable with work. It’d be nice to get DB or dlist.

6

Thanks for the comments. Was Linux operating system.

I never configured anything special to remove dlist files, never even knew about them until i started troubleshooting the restore failure. Very crazy to have them “disappear” without any good reason though. I cannot explain it.

Totally my fault by not having the DB in separate location (the drive failure took it out also). Anyhow, I’ll just wrap it up to a learning experience (though costly).