Backup to Azure failing with 403 on verification

Support
1

Hey,

I’m getting the error below, computer was not running since Friday, but it worked fine for months. I’ve checked keys and my subscription and everything seems to be fine.

Microsoft.WindowsAzure.Storage.StorageException: Serwer zdalny zwrócił błąd: (403) Zabronione. ---> System.Net.WebException: Serwer zdalny zwrócił błąd: (403) Zabronione.
w System.Net.HttpWebRequest.GetResponse()
w Microsoft.WindowsAzure.Storage.Core.Executor.Executor.ExecuteSync[T](RESTCommand`1 cmd, IRetryPolicy policy, OperationContext operationContext)
--- Koniec śladu stosu wyjątków wewnętrznych ---
w Duplicati.Library.Main.BackendManager.List()
w Duplicati.Library.Main.Operation.FilelistProcessor.RemoteListAnalysis(BackendManager backend, Options options, LocalDatabase database, IBackendWriter log, String protectedfile)
w Duplicati.Library.Main.Operation.FilelistProcessor.VerifyRemoteList(BackendManager backend, Options options, LocalDatabase database, IBackendWriter log, String protectedfile)
w Duplicati.Library.Main.Operation.BackupHandler.PreBackupVerify(BackendManager backend, String protectedfile)
w Duplicati.Library.Main.Operation.BackupHandler.<RunAsync>d__20.MoveNext()
--- Koniec śladu stosu z poprzedniej lokalizacji, w której wystąpił wyjątek ---
w System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
w CoCoL.ChannelExtensions.WaitForTaskOrThrow(Task task)
w Duplicati.Library.Main.Controller.<>c__DisplayClass14_0.<Backup>b__0(BackupResults result)
w Duplicati.Library.Main.Controller.RunAction[T](T result, String[]& paths, IFilter& filter, Action`1 method)
w Duplicati.Library.Main.Controller.Backup(String[] inputsources, IFilter filter)
w Duplicati.Server.Runner.Run(IRunnerData data, Boolean fromQueue)
Request Information
RequestID:e23ac1ef-201e-0005-2d8a-fb2ea7000000
RequestDate:Mon, 16 Mar 2020 12:00:53 GMT
StatusMessage:Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
ErrorCode:AuthenticationFailed
ErrorMessage:Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
RequestId:e23ac1ef-201e-0005-2d8a-fb2ea7000000
Time:2020-03-16T12:00:54.0466456Z
2

Welcome to the forum @migol

I don’t know why your Azure directory listing request began giving 403 all of a sudden. Did it clear up?
I know my Backblaze B2 account failed authentication for hours, but B2 seemingly fixed their problem.

If you want to test without backup, I think the “Test connection” button on destination screen is a list.

If you want to do serious manual exploring, there are a few command line tools but they’re hard to use.