# After update and fingerprint issue: backups gone

**URL:** <https://forum.duplicati.com/t/after-update-and-fingerprint-issue-backups-gone/17572>\
**Category:** Uncategorized\
**Created:** [March 21, 2024, 11:57am UTC](https://forum.duplicati.com/t/after-update-and-fingerprint-issue-backups-gone/17572 "2024-03-21T11:57:59Z")\
**Posts on this page:** 1\
**Showing post:** 34

<div class="post-metadata">

**Author:** ![ts678](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/t/8491ac/32.png) [@ts678](https://forum.duplicati.com/u/ts678)\
**Post date:** [April 1, 2024, 1:56pm UTC](https://forum.duplicati.com/t/after-update-and-fingerprint-issue-backups-gone/17572/34 "2024-04-01T13:56:00Z")

</div>

I’ll note again that Duplicati team does not package your duplicati. Let me refer to info for Arch.

[https://aur.archlinux.org/packages/duplicati-canary-bin](https://aur.archlinux.org/packages/duplicati-canary-bin#comment-896112)

> Now that duplicati-latest has been renamed to duplicati-canary-bin, how do I upgrade?

gets into a package renaming that possibly is causing confusion on top of your install confusion.  
Getting in Canary at all was probably not what you wanted, and you should also try solving that.  
Unless, of course, you prefer the latest and greatest-except-for-possible-accidental-regressions.

Do you know what you were running before? Did you switch your OS? In Nov 2022, you posted

> [@Pick up former backup](https://forum.duplicati.com/t/pick-up-former-backup/15376/1):
>
> I am running Duplicati - 2.0.6.104\_canary\_2022-06-15 on manjaro with linux 6.0.8.

In June 2022, your situation was:

> [@2 instances of duplicati lauching in parallel?](https://forum.duplicati.com/t/2-instances-of-duplicati-lauching-in-parallel/14541/11):
>
> But the Tray-Icon still doesn’t start automatically. This command
> 
> ```plaintext
> /usr/bin/mono /opt/duplicati-latest/Duplicati.GUI.TrayIcon.exe --webservice-port=8300 --no-hosted-server --hosturl=http://localhost:8300 --webserver-password=mypassword
> 
> ```
> 
> works fine when I run it manually and when I put it into a login-sript. But it feels strange to have the password unencrypted.
> 
> If I understand this correctly I have these options now:
> 
> - Run Tray-Icon-command at login, using password
> - Switch to port 8200 and see if it works without password

and you left off wondering what better ways there were to start it. Maybe you found how to get:

> [@dejhost](#):
>
> The way it used to be: After boot and log into my desktop session, the tray-icon was showing in my menu. I could open/pause/quit in its pop-up window, as your screenshot shows. The icon changed its color, e.g. to red, if errors occurred, or green while performing a backup.

[PRQ#39138](https://www.mail-archive.com/search?l=aur-requests%40lists.archlinux.org&q=39138) is the name confusion that was discussed at the AUR duplicati-canary-bin web site.

For your own current name confusion, how many /opt/duplicati\* do you have now? Inside each is `changelog.txt` saying what Duplicati is inside.

> [@dejhost](#):
>
> ```plaintext
> [root@WorkstationII dejhost]# ls -lc /etc/default/duplicati
> -rw-r--r-- 1 root root 70 Mar 28 13:23 /etc/default/duplicati
> 
> ```

seems to line up with one of your installs, which probably means the file gets overwritten unless Arch tools leads you through solution. I don’t know. Do you? Might be wise to stay away for now.

> [@dejhost](#):
>
> ```plaintext
> [root@WorkstationII dejhost]# cd /home/dejhost/.config/Duplicati/
> [root@WorkstationII Duplicati]# ls -al
> 
> ```

does look like you were using it, but how? Were you in the ignore-the-service mode I’m recently trying to guide you through? All the databases being owned by you suggest either that or a user (you being the user) service with systemd. Some Arch manual documentation on those things is

[Autostarting](https://wiki.archlinux.org/title/autostarting) and especially (based on history) [On user login / logout](https://wiki.archlinux.org/title/autostarting#On_user_login_/_logout). Do those jog any memory?

[systemd/User](https://wiki.archlinux.org/title/systemd/User) in the Arch manual would also be useful to see if you might have gone in that way.

> [@dejhost](#):
>
> There is no such folder `/usr/bin/duplicati `, but I find the TrayIcon.exe in `/opt/duplicati-latest/`.

It’s not a folder. It’s an executable that AUR seems to have removed. For the other folders, take inventory of the /opt/duplicati\* as described above, and also figure out what you prefer to be on.

> [@dejhost](#):
>
> ```plaintext
> [root@WorkstationII duplicati]# /usr/bin/mono /opt/duplicati-latest/Duplicati.GUI.TrayIcon.exe --webservice-port=8200
> Crash! 
> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Exception: A serious error occurred in Duplicati: System.Exception: Unable to open a socket for listening, tried ports: 8200
> 
> ```

Because the service took 8200, you forced the tray icon to only use 8200, but Linux won’t let it.  
Directions from me had a Duplicati stop first, so when you did, tray icon started then got further.

> [@dejhost](#):
>
> The tray-icon appears. When I click “open” in the pop-up, I get:

I pretty much guarantee Duplicati doesn’t hardcode the browser, and searched code to be sure.  
[Default applications](https://wiki.archlinux.org/title/default_applications) in the Arch manual explains the complexity underneath. So no other cases where Firefox pops up, for a clue? While in Firefox (or anything), why not just look at your GUI?

[http://localhost:8200](http://localhost:8200)

then you’ll see if you see your jobs. Isn’t that the bigger question, compared to the autobrowse?

---

_[View the full topic](https://forum.duplicati.com/t/after-update-and-fingerprint-issue-backups-gone/17572)._