# After update and fingerprint issue: backups gone

**URL:** <https://forum.duplicati.com/t/after-update-and-fingerprint-issue-backups-gone/17572>\
**Category:** Uncategorized\
**Created:** [March 21, 2024, 11:57am UTC](https://forum.duplicati.com/t/after-update-and-fingerprint-issue-backups-gone/17572 "2024-03-21T11:57:59Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![ts678](https://forum.duplicati.com/letter_avatar_proxy/v4/letter/t/8491ac/32.png) [@ts678](https://forum.duplicati.com/u/ts678)\
**Post date:** [March 25, 2024, 12:18pm UTC](https://forum.duplicati.com/t/after-update-and-fingerprint-issue-backups-gone/17572/17 "2024-03-25T12:18:18Z")

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> [@dejhost](#):
>
> where to start?

Might be worth a forum search to see if there are any bits of an Arch recipe around.  
My first forum search hit tripped on AUR gotchas, so then user tried different install.

> [@Duplicati trials & tribulations](https://forum.duplicati.com/t/duplicati-trials-tribulations/11284):
>
> So I was looking for a decent replacement to Crashplan (which was getting ridiculously expensive) in a household with a Mac, Manjaro and Ubuntu computers. Especially my Manjaro laptop need solid backups so for now that’s the one I experimented on. I had connected a 4Tb WD drive to the USB port on my Netgear mesh wifi extender and bought an identical second 4Tb drive with the intent to swap them on a monthly basis and always have one stored with family somewhere else. After some permissions iss…

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