# 2.0.4.5 server appears to be broken on Synology

**URL:** https://forum.duplicati.com/t/2-0-4-5-server-appears-to-be-broken-on-synology/5576
**Category:** Support
**Created:** [December 9, 2018, 10:38pm UTC](https://forum.duplicati.com/t/2-0-4-5-server-appears-to-be-broken-on-synology/5576 "2018-12-09T22:38:35Z")
**Posts on this page:** 1
**Showing post:** 38

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### Author: ![exetico](https://forum.duplicati.com/user_avatar/forum.duplicati.com/exetico/32/2516_2.png) [@exetico](https://forum.duplicati.com/u/exetico)
#### Post date: [January 7, 2019, 3:17pm UTC](https://forum.duplicati.com/t/2-0-4-5-server-appears-to-be-broken-on-synology/5576/38 "2019-01-07T15:17:43Z")

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> [@How to install Duplicati on Synology / DSM](https://forum.duplicati.com/t/how-to-install-duplicati-on-synology-dsm/5145/26):
>
> Have you tried the workaround I posted in [this thread](https://forum.duplicati.com/t/2-0-4-5-server-appears-to-be-broken-on-synology/5576/34)?

> [@jetkins](#):
>
> Are you perhaps accessing the server directly on port 8200 instead of through the “official” URL for the Syno package, https://[NAS]:5001/webman/3rdparty/Duplicati/ngax/index.html#/ ?

Hi

Thanks for the tip.

For both URL’s (See below), it’s not working - or… Well… It works for a few sec. I’m able to navigate through the options, but hereafter this shows up:

 ![image](https://forum.duplicati.com/uploads/default/original/2X/4/43aadfd049dce53838e9b77407ca7377572630d8.png)

```plaintext
http://[SYNO-IP]:5000/webman/3rdparty/Duplicati/ngax/index.html#/settings
https://[SYNO-IP]:5001/webman/3rdparty/Duplicati/ngax/index.html#/settings

```

If i navigate to About, i’m able to open up the tabs, before i got the Connection Lost:

 ![image](https://forum.duplicati.com/uploads/default/original/2X/7/731fb76de3c176f9e4de12d43377c90bb3d8d107.png)

But fx. About \> Show log \> Stored is just stuck at “Loading”…

After Connection lost shows up, i can simply reload the page, and the GUI works again.

I can see that the error shows up after a call to: `https://[SYNO-IP]:5001/webman/3rdparty/Duplicati/api/v1/serverstate/?lasteventid=-1&longpoll=false&duration=299s`, and the check for serverstate goes over and over again:

 ![image](https://forum.duplicati.com/uploads/default/original/2X/2/2e10cb31667a6dee97084778545b843e9ca7e423.png)

I’ve tried to find log-files in `/var/packages/Duplicati` but i can’t find anything usefull. And i can’t find anything interesting in `/var/logs`.

If i look for `mono /volume1/@appstore/Duplicati/Duplicati.Server.exe` in `top`, i’m able to find it under pid `9640`.

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