2.0.2.10 version install, not working

Installation
1

I was waiting for this new version to correct the network destination problem, but I’m having a hard time to install it.

Using the web site doesn’t work, it simply downloads every time, so I closed the tray icon app, deactivated the service and used the command line (as administrator), as follows:

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe check
New version is available: 2.0.2.10_canary_2017-10-11

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe list
 - 2.0.2.8_canary_2017-09-20 (2.0.2.8)
 * 2.0.2.9_canary_2017-10-01 (2.0.2.9)

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe install
Downloading update "2.0.2.10_canary_2017-10-11" ...
Downloading 5% ...
Downloading 100% ...
New version "2.0.2.10_canary_2017-10-11" installed!

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe list
 - 2.0.2.8_canary_2017-09-20 (2.0.2.8)
 * 2.0.2.9_canary_2017-10-01 (2.0.2.9)

(I removed the intermediary Downloading lines)

After the 100% line the installed message show instantly, no time at all.

I repeated the process many times, always the same result.

In another computer I have a similar installation:

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe check
New version is available: 2.0.2.10_canary_2017-10-11

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe list
 - 2.0.2.2_canary_2017-08-30 (2.0.2.2)
 - 2.0.2.4_canary_2017-09-09 (2.0.2.4)
 * 2.0.2.8_canary_2017-09-20 (2.0.2.8)

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe install
Downloading update "2.0.2.10_canary_2017-10-11" ...
Downloading 5% ...
Downloading 100% ...
New version "2.0.2.10_canary_2017-10-11" installed!

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe list
 - 2.0.2.2_canary_2017-08-30 (2.0.2.2)
 - 2.0.2.4_canary_2017-09-09 (2.0.2.4)
 * 2.0.2.8_canary_2017-09-20 (2.0.2.8)

This one is more wheird, because the web site shows the version as 2.0.2.9 and I have the same network destination error, but the ‘list’ in the command line shows version ending with 8,

Any clues ?

2

I have updated the updater :wink: to show error messages in the new version (2.0.1.11+), which will hopefully help debug this further.

The file it attempts to download is this:

https://updates.duplicati.com/canary/duplicati-2.0.2.10_canary_2017-10-11.zip

Maybe you can try some kind of “manual” download and see if you have errors?

1 Like
3

Thanks for the custom version, unfortunatelly I’ve lost both environments to do a proper test.

The first one started working with the proper version after a restart of the computer, I’m not sure why, now the version is correct:

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe list
 * 2.0.2.10_canary_2017-10-11 (2.0.2.10)
 - 2.0.2.8_canary_2017-09-20 (2.0.2.8)
 - 2.0.2.9_canary_2017-10-01 (2.0.2.9)

The order in it is shown here looks funny, but works.

On the second one I tried a forced update, downloading the .msi file and installing over, resulting in the “Tray Icon Error” showed in another thread.

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe list
 - 2.0.2.2_canary_2017-08-30 (2.0.2.2)
 - 2.0.2.4_canary_2017-09-09 (2.0.2.4)
 - 2.0.2.8_canary_2017-09-20 (2.0.2.8)
 * 2.0.2.10_canary_2017-10-11 (2.0.2.10)

I’m going to uninstall and install back that one, as recommended in the thread.

Thanks for all and sorry for the dealy to the response, I was out of town for a few days.

4

No problems with the delay, I can be AFK for a few days myself :slight_smile:

Anyway, the 2.0.2.10 should now have the “verify” option in addition to the “list” option, so if anything is broken, it should now say what it is.

5

Great! It would solve a lot of problems, unfortunatelly my version doesn’t show it:

C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe help
Usage:
        Duplicati.Library.AutoUpdater.exe [LIST|CHECK|INSTALL|HELP]

Environment variables:

AUTOUPDATER_Duplicati_SKIP_UPDATE - Disables updates completely
AUTOUPDATER_Duplicati_POLICY - Choose how to handle updates, valid settings: CheckBefore, CheckDuring, CheckAfter, Insta
llBefore, InstallDuring, InstallAfter, Never
AUTOUPDATER_Duplicati_URLS - Use alternate updates urls
AUTOUPDATER_Duplicati_CHANNEL - Choose different channel than the default Canary, valid settings: Stable,Beta,Experiment
al,Canary,Nightly,Debug

Updates are downloaded from: https://updates.duplicati.com/canary/latest.manifest;https://alt.updates.duplicati.com/cana
ry/latest.manifest
Updates are installed in: C:\ProgramData\Duplicati\updates
The base version is "2.0.2.10_canary_2017-10-11" (2.0.2.10) and is installed in: C:\Program Files\Duplicati 2
This version is "2.0.2.10_canary_2017-10-11" (2.0.2.10) and is installed in: C:\Program Files\Duplicati 2


C:\Program Files\Duplicati 2>Duplicati.Library.AutoUpdater.exe verify
Unknown command: "verify"

Try the command "help" instead
6

Oh… my fault… it did not make it into 2.0.2.10, it will be in 2.0.2.11.
Sorry for the confusion.

7

Never mind, I’m glad it is in the pipeline, it’ll be very useful.

Cheers.

8

This sounds like the issue I’ve reported before where the autoupdater (run, in my case, just from the GUI) simply does nothing after attempting to fire up the new version. Each time I’ve tried, I’ve needed to download the manual installation file (.msi) for the version I want to install, and run that. Have you gotten 2.0.2.10 to work yet at all?

9

Yes, I am aware of multiple users reporting problems with the automatic updater.

10

Sorry, wasn’t trying to re-report it here, but mainly wanted to make sure @Ednilsom knew this issue has (i think?) been noticed and raised elsewhere.