# Support

**URL:** https://forum.duplicati.com/c/support/5.md?no_subcategories=false&page=4

[Latest](https://forum.duplicati.com/latest.md) · [Categories](https://forum.duplicati.com/categories.md) · [Tags](https://forum.duplicati.com/tags.md)

**Page:** 5

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## [Crash 2.3.0.1 on Start (Kubuntu 26.04)](https://forum.duplicati.com/t/crash-2-3-0-1-on-start-kubuntu-26-04/22361)

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**Author:** [@Juergen](https://forum.duplicati.com/u/Juergen)\
**Replies:** 6\
**Last updated:** [May 6, 2026, 1:40pm UTC](https://forum.duplicati.com/t/crash-2-3-0-1-on-start-kubuntu-26-04/22361 "2026-05-06T13:40:09Z")

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Hi everyone! I have Duplicati installed on two Kubuntu 26.04 Systems. Something seems to be different, because on one (my Test-System) it works fine (some crashes, but it works). Than I installed the same version on my …

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## [Probleme nach Upgrade auf Version 2.3.0.1](https://forum.duplicati.com/t/probleme-nach-upgrade-auf-version-2-3-0-1/22358)

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**Author:** [@WismutKumpel](https://forum.duplicati.com/u/WismutKumpel)\
**Replies:** 4\
**Last updated:** [May 5, 2026, 9:47pm UTC](https://forum.duplicati.com/t/probleme-nach-upgrade-auf-version-2-3-0-1/22358 "2026-05-05T21:47:14Z")

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Guten Tag! Ich bin ein rein privater Nutzer und betreibe auf meinem Linux-Rechner (OpenSuse) seit etwa 5 Jahren Duplicati als lokalen Dienst. Dabei sichere ich in mehreren täglichen Sicherungsläufen meine Daten auf ein …

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## [Filter "Excludes folder" keeps reverting to "Excludes expression"](https://forum.duplicati.com/t/filter-excludes-folder-keeps-reverting-to-excludes-expression/22367)

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**Author:** [@meshmeshumeshu](https://forum.duplicati.com/u/meshmeshumeshu)\
**Replies:** 2\
**Last updated:** [May 5, 2026, 12:45pm UTC](https://forum.duplicati.com/t/filter-excludes-folder-keeps-reverting-to-excludes-expression/22367 "2026-05-05T12:45:54Z")

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I am trying to exclude a folder from an Rclone backup, but every time I set it to “Excludes folder” and click on “Continue”, it just automatically switches to “Excludes expression” and the folder doesn’t get excluded in …

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## [Why is duplicati SOO slow?](https://forum.duplicati.com/t/why-is-duplicati-soo-slow/22343)

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**Author:** [@erich81](https://forum.duplicati.com/u/erich81)\
**Replies:** 5\
**Last updated:** [May 5, 2026, 12:23pm UTC](https://forum.duplicati.com/t/why-is-duplicati-soo-slow/22343 "2026-05-05T12:23:48Z")

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I don’t want to sound like an ahole but why is duplicati slower than molasses? It’s taken almost 4 days to upload 5TB to backblaze. Running the same test with synology’s backup app took around 28 hours, and duplicity …

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## [Multiple errors leading to inability to backup (filesetentry and inconsistency)](https://forum.duplicati.com/t/multiple-errors-leading-to-inability-to-backup-filesetentry-and-inconsistency/22340)

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**Author:** [@unosd](https://forum.duplicati.com/u/unosd)\
**Replies:** 11\
**Last updated:** [May 5, 2026, 12:09pm UTC](https://forum.duplicati.com/t/multiple-errors-leading-to-inability-to-backup-filesetentry-and-inconsistency/22340 "2026-05-05T12:09:28Z")

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hi everyone, I have recently updated to 2.3.0.0 and successfully ran one backup (at least, I think I did); on the next one, I encountered the same error from this thread: Detected 7 file(s) in FilesetEntry without corre…

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## [Repair db inconsistency](https://forum.duplicati.com/t/repair-db-inconsistency/22363)

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**Author:** [@mtjoernelund](https://forum.duplicati.com/u/mtjoernelund)\
**Replies:** 4\
**Last updated:** [May 5, 2026, 6:51am UTC](https://forum.duplicati.com/t/repair-db-inconsistency/22363 "2026-05-05T06:51:55Z")

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I had a backup job get stuck due to internet connection going down. I discovered it late after it had been stuck for a while. I quite the job, restarted Duplicati and it immediately tried to finish the job (as expected) …

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## [Target larger than Source](https://forum.duplicati.com/t/target-larger-than-source/22360)

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**Author:** [@Marabunta](https://forum.duplicati.com/u/Marabunta)\
**Replies:** 2\
**Last updated:** [May 4, 2026, 12:09pm UTC](https://forum.duplicati.com/t/target-larger-than-source/22360 "2026-05-04T12:09:44Z")

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Target 5,91 TiB Source 4,34 TiB --dblock-size=2GB –all-versions=True –auto-cleanup=True –auto-vacuum=True –backup-test-percentage=0.2 –blocksize=64MB –debug-retry-errors=True –number-of-retries=5 –rebuild-missi…

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## [Network throttling not working in 2.3.0.100](https://forum.duplicati.com/t/network-throttling-not-working-in-2-3-0-100/22355)

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**Author:** [@FreaQ](https://forum.duplicati.com/u/FreaQ)\
**Replies:** 0\
**Last updated:** [May 2, 2026, 1:29pm UTC](https://forum.duplicati.com/t/network-throttling-not-working-in-2-3-0-100/22355 "2026-05-02T13:29:33Z")

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Despite upload is set to 25Mbps Duplicati uses my whole bandwith.

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## [Bad backend quota calc with rsync.net as the ssh remote](https://forum.duplicati.com/t/bad-backend-quota-calc-with-rsync-net-as-the-ssh-remote/22354)

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**Author:** [@hunterdrayman](https://forum.duplicati.com/u/hunterdrayman)\
**Replies:** 0\
**Last updated:** [May 2, 2026, 8:01am UTC](https://forum.duplicati.com/t/bad-backend-quota-calc-with-rsync-net-as-the-ssh-remote/22354 "2026-05-02T08:01:45Z")

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LimitedWarnings: \[2026-05-02 08:34:11 +01 - \[Warning-Duplicati.Library.Main.Operation.FilelistProcessor-BackendQuotaNear\]: Backend quota is close to being exceeded: Using 281.311 GiB of 39.261 GiB (2.867 GiB available)\]L…

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## [Job Edit failed](https://forum.duplicati.com/t/job-edit-failed/22351)

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**Author:** [@Revan335](https://forum.duplicati.com/u/Revan335)\
**Replies:** 3\
**Last updated:** [May 1, 2026, 6:16pm UTC](https://forum.duplicati.com/t/job-edit-failed/22351 "2026-05-01T18:16:31Z")

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Hello, i don’t can edit Jobs with Version 2.3.0.1. The Click on the Save Button have no Reaction. An older Thread: Unable to save edited backup sets - No reaction on Save button - #11 by ts678 Many Thanks! Many Greeti…

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## [Duplicati-server-util Failed to refresh token](https://forum.duplicati.com/t/duplicati-server-util-failed-to-refresh-token/22350)

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**Author:** [@kennymc.c](https://forum.duplicati.com/u/kennymc.c)\
**Replies:** 0\
**Last updated:** [May 1, 2026, 4:21pm UTC](https://forum.duplicati.com/t/duplicati-server-util-failed-to-refresh-token/22350 "2026-05-01T16:21:27Z")

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I’m having trouble using duplicati-server-util via a script. I’m using the Linuxserver Duplicati Docker image, and until recently, the login was saved without any issues even after restarting the container, but for some …

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## [Pass backup name as variable to before/after script](https://forum.duplicati.com/t/pass-backup-name-as-variable-to-before-after-script/16417)

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**Author:** [@Sn00zE](https://forum.duplicati.com/u/Sn00zE)\
**Replies:** 9\
**Last updated:** [April 30, 2026, 8:56pm UTC](https://forum.duplicati.com/t/pass-backup-name-as-variable-to-before-after-script/16417 "2026-04-30T20:56:14Z")

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I want to create a before/after script to stop docker containers, was wondering if there is a duplicati environment variable that passes the backup job name that can be used in the script? Example: Backup Name: Plex E…

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## [What means "as soon as possible" for missed backups?](https://forum.duplicati.com/t/what-means-as-soon-as-possible-for-missed-backups/22323)

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**Author:** [@Eni\_Ki](https://forum.duplicati.com/u/Eni_Ki)\
**Replies:** 6\
**Last updated:** [April 30, 2026, 2:04pm UTC](https://forum.duplicati.com/t/what-means-as-soon-as-possible-for-missed-backups/22323 "2026-04-30T14:04:02Z")

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After my system has been up for about an hour, I still see several jobs indicating “next scheduled run: two days ago” All of them have the option “automatically run backups” enabled, so I expected the jobs to run as soon…

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## [Schedule broken in duplicati 2.2.0.3](https://forum.duplicati.com/t/schedule-broken-in-duplicati-2-2-0-3/22330)

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**Author:** [@atti\_effe](https://forum.duplicati.com/u/atti_effe)\
**Replies:** 1\
**Last updated:** [April 29, 2026, 11:50am UTC](https://forum.duplicati.com/t/schedule-broken-in-duplicati-2-2-0-3/22330 "2026-04-29T11:50:18Z")

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Hi everyone, I’m experiencing an issue with my Duplicati setup that happens consistently every 4–5 days. I configure my backup job, and it runs correctly at the scheduled time for a few days, but then it simply stops r…

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## [Trigger sync to secondary destination?](https://forum.duplicati.com/t/trigger-sync-to-secondary-destination/22327)

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**Author:** [@wmrch](https://forum.duplicati.com/u/wmrch)\
**Replies:** 5\
**Last updated:** [April 29, 2026, 11:18am UTC](https://forum.duplicati.com/t/trigger-sync-to-secondary-destination/22327 "2026-04-29T11:18:40Z")

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Is there a way to trigger the sync to a secondary backup destination without starting the backup job itself? Background: I already have a full backup at the primary destination and only want it to sync to the (newly add…

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## [Restore: only 1 backup visible, no list of files](https://forum.duplicati.com/t/restore-only-1-backup-visible-no-list-of-files/21824)

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**Author:** [@BluePelican](https://forum.duplicati.com/u/BluePelican)\
**Replies:** 3\
**Last updated:** [April 28, 2026, 5:15pm UTC](https://forum.duplicati.com/t/restore-only-1-backup-visible-no-list-of-files/21824 "2026-04-28T17:15:03Z")

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I am using version 2.2.0.3 stable from 2026-01-06. I have backups from a Linux machine and a Windows machine. In both cases, backups are saved to a Google Drive. The issue occurs when I try to restore files from the Wind…

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## [Problem accessing the latest version of Duplicati](https://forum.duplicati.com/t/problem-accessing-the-latest-version-of-duplicati/22316)

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**Author:** [@huelbert](https://forum.duplicati.com/u/huelbert)\
**Replies:** 6\
**Last updated:** [April 27, 2026, 11:33pm UTC](https://forum.duplicati.com/t/problem-accessing-the-latest-version-of-duplicati/22316 "2026-04-27T23:33:15Z")

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Hello I’m having trouble logging in when I install duplicati-2.3.0.0\_stable\_2026-04-14 on Ubuntu Server 20.04.6 LTS. First, I noticed there are gui.deb, agent.deb, and cli.deb files. Which one should I install? I used…

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## [Problem After Update](https://forum.duplicati.com/t/problem-after-update/22306)

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**Author:** [@consultcont](https://forum.duplicati.com/u/consultcont)\
**Replies:** 3\
**Last updated:** [April 26, 2026, 1:59pm UTC](https://forum.duplicati.com/t/problem-after-update/22306 "2026-04-26T13:59:34Z")

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I’m having trouble with Duplicati. After installing an update recommended by Duplicati’s own web interface, there was a problem starting the service. On the new login screen, it only shows “Connecting”. If I switch to …

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## [Found inconsistency in the following files while validating database 2.2.0.106 - repair doesn't work](https://forum.duplicati.com/t/found-inconsistency-in-the-following-files-while-validating-database-2-2-0-106-repair-doesnt-work/22071)

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**Author:** [@FreaQ](https://forum.duplicati.com/u/FreaQ)\
**Replies:** 5\
**Last updated:** [April 26, 2026, 6:37am UTC](https://forum.duplicati.com/t/found-inconsistency-in-the-following-files-while-validating-database-2-2-0-106-repair-doesnt-work/22071 "2026-04-26T06:37:56Z")

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I get the following error using 2.2.0.106\_canary\_2026-03-06 Found inconsistency in the following files while validating database: .../cover.jpg, actual size 0, dbsize 173, blocksetid: 342039 . Run repair to fix it. whi…

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## [How to investigate multiple recurring warnings](https://forum.duplicati.com/t/how-to-investigate-multiple-recurring-warnings/21788)

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**Author:** [@davidrnewman](https://forum.duplicati.com/u/davidrnewman)\
**Replies:** 3\
**Last updated:** [April 25, 2026, 2:12pm UTC](https://forum.duplicati.com/t/how-to-investigate-multiple-recurring-warnings/21788 "2026-04-25T14:12:36Z")

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I keep getting warnings on nearly every backup. When I do a repair I get warnings, and when I delete and repair I get warnings. How can I investigate this to find the root cause? I am running Duplicati 2.2.0.3 stable o…

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## [Early purge of deleted files from remote](https://forum.duplicati.com/t/early-purge-of-deleted-files-from-remote/22321)

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**Author:** [@shalmirane](https://forum.duplicati.com/u/shalmirane)\
**Replies:** 2\
**Last updated:** [April 24, 2026, 10:32pm UTC](https://forum.duplicati.com/t/early-purge-of-deleted-files-from-remote/22321 "2026-04-24T22:32:50Z")

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I’ve recently moved large ammount of files between two backup sets. The new backup set backs and uploads them, that part is fine. I however have this data still in the old backup, essentialy taking the double space in t…

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## [How do multiple locations work?](https://forum.duplicati.com/t/how-do-multiple-locations-work/22312)

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**Author:** [@wmrch](https://forum.duplicati.com/u/wmrch)\
**Replies:** 3\
**Last updated:** [April 24, 2026, 8:04pm UTC](https://forum.duplicati.com/t/how-do-multiple-locations-work/22312 "2026-04-24T20:04:10Z")

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I attempted to add a second backup location to an existing job. After completing the next run I checked the file size of the newly created backup on the new location and it seems it only contains the incremental backup t…

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## [Backups failing in various stages](https://forum.duplicati.com/t/backups-failing-in-various-stages/22315)

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**Author:** [@AlmostRet](https://forum.duplicati.com/u/AlmostRet)\
**Replies:** 3\
**Last updated:** [April 24, 2026, 5:31pm UTC](https://forum.duplicati.com/t/backups-failing-in-various-stages/22315 "2026-04-24T17:31:12Z")

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I have started having issues with backup failures at various stages recently - perhaps after a Windows update (Windows 11 Pro, 25H2, 26200.8246)?. I have several more machines and only one other one has the same issue a…

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## [Issues with Transifex](https://forum.duplicati.com/t/issues-with-transifex/22317)

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**Author:** [@Dosup](https://forum.duplicati.com/u/Dosup)\
**Replies:** 0\
**Last updated:** [April 24, 2026, 1:28pm UTC](https://forum.duplicati.com/t/issues-with-transifex/22317 "2026-04-24T13:28:36Z")

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Hi Nobody seems to use the “Has problem” feature in Transifex. So I post here, sorry for the noise : In the global Transifex view of all strings for all modules, when filtered by “issue:open” we have string #2454: ~1~…

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## [Taking too long to list folders just to find and restore a handful of files](https://forum.duplicati.com/t/taking-too-long-to-list-folders-just-to-find-and-restore-a-handful-of-files/19538)

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**Author:** [@ShapeShifter499](https://forum.duplicati.com/u/ShapeShifter499)\
**Replies:** 20\
**Last updated:** [April 24, 2026, 6:39am UTC](https://forum.duplicati.com/t/taking-too-long-to-list-folders-just-to-find-and-restore-a-handful-of-files/19538 "2026-04-24T06:39:37Z")

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I’m left feeling like I made a mistake with choosing Duplicati. I am trying to check my backups via the webUI to make sure I am not forgetting about a file inside of a folder I accidentally deleted but it’s currently at …

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## [Docker Image size warning](https://forum.duplicati.com/t/docker-image-size-warning/22314)

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**Author:** [@ZacharySmith](https://forum.duplicati.com/u/ZacharySmith)\
**Replies:** 1\
**Last updated:** [April 23, 2026, 11:39pm UTC](https://forum.duplicati.com/t/docker-image-size-warning/22314 "2026-04-23T23:39:35Z")

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Im getting this warning everytime - \*\*2026-04-23 05:02:59 -04 - \[Warning-Duplicati.Library.Main.Operation.FilelistProcessor-BackendQuotaNear\]: Backend quota is close to being exceeded: Using 358.693 GiB of 60.000 GiB (3…

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## [\[BUG\] FormatException on startup with Portuguese language - unbalanced braces in MicrosoftGraph localization](https://forum.duplicati.com/t/bug-formatexception-on-startup-with-portuguese-language-unbalanced-braces-in-microsoftgraph-localization/22305)

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**Author:** [@JRR](https://forum.duplicati.com/u/JRR)\
**Replies:** 2\
**Last updated:** [April 23, 2026, 2:22pm UTC](https://forum.duplicati.com/t/bug-formatexception-on-startup-with-portuguese-language-unbalanced-braces-in-microsoftgraph-localization/22305 "2026-04-23T14:22:08Z")

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Summary Duplicati 2.3.0.0 fails to start on Windows 11 when the system language is set to Portuguese (Brazil). A FormatException occurs due to unbalanced braces in a localized string for the MicrosoftGraph backend. Step…

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## [Check for deleted files](https://forum.duplicati.com/t/check-for-deleted-files/22311)

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**Author:** [@caicrangel](https://forum.duplicati.com/u/caicrangel)\
**Replies:** 3\
**Last updated:** [April 23, 2026, 12:59pm UTC](https://forum.duplicati.com/t/check-for-deleted-files/22311 "2026-04-23T12:59:16Z")

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Hello! My backups report the status of each operation daily via email. The details are as follows: DeletedFiles: 1 DeletedFolders: 0 ModifiedFiles: 35 ExaminedFiles: 638411 etc… How do I check the deleted files? T…

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## [Remote volume size Value Not Being Saved on New UI](https://forum.duplicati.com/t/remote-volume-size-value-not-being-saved-on-new-ui/22303)

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**Author:** [@darkarn](https://forum.duplicati.com/u/darkarn)\
**Replies:** 7\
**Last updated:** [April 23, 2026, 12:43pm UTC](https://forum.duplicati.com/t/remote-volume-size-value-not-being-saved-on-new-ui/22303 "2026-04-23T12:43:44Z")

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Hi, I just noticed that the value of Remote volume size is not being saved on New UI (i.e. if I go back to Legacy UI, I can still save the value). This is causing backups on New UI to break until I went back to Legacy UI…

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## [Relocating Duplicati-related Directories?](https://forum.duplicati.com/t/relocating-duplicati-related-directories/22309)

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**Author:** [@darkarn](https://forum.duplicati.com/u/darkarn)\
**Replies:** 1\
**Last updated:** [April 23, 2026, 12:18pm UTC](https://forum.duplicati.com/t/relocating-duplicati-related-directories/22309 "2026-04-23T12:18:13Z")

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Hi, may I know which directories are Duplicati using for each OS? I am planning to shift them away to a different SSD and/or HDD to alleviate SSD wear issues I am aware that the databases can be located freely but I nee…

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